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Reaching Out to Your Customers – Acquisition & Retention

June 28, 2019

13:00 PM - 14:30 PM

Causeway Bay

[Grow Your Education Series]

Studies have shown that it costs up to 10-12 times more to attract a new customer than to retain an existing customer. When we look at it from the perspective of technology adoption in the education scene, the numbers doubled.

How then, did Snapask, a Hong Kong based education technology company, thrive in such challenging environment? Ingrid Chung, Snapask’s Education Solutions Manager, will join us to share their insights on how user experience research could improve efficiency of user acquisition and retention. From face to face interviews, to market analysis, she will share with us some hands-on tips in getting the most out of your customers.

About Snapask:
Founded in 2015, Snapask is an education technology company that connects tutors and students to make education more personalised and accessible. They currently support 500,000 students across 8 regions in Asia.

About Grow Your Education Centre Series:

This ‘Grow Your Education Centre’ event series is hosted at Campfire co-work locations in the run-up to the grand opening of Campfire Whampoa, a new 80,000 sq. ft. shared space precinct for education providers to operate their learning centres from.

Kicked off in May, we are collaborating with a range of industry professionals providing free and valuable advice to business owners in the children’s education sector.

Each talk and workshop will focus on a topic that covers the essentials of building your business in this growing sector.

If you are a business owner, or senior manager in your learning centre company then the Business Bootcamp series is for you.

Find the complete series programme here:
For further enquiry, please contact: [email protected]

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